Relevant Background Documents to Bulletin 7

A case issues table has been prepared, and related background documents have been collated to accompany bulletin 7.

CASE ISSUES TABLE

The case issues table matches the 13 cases that appear in the bulletin to the circumstances of the case and then to the key issues (e.g. call handling and working with other forces).

Background information

Below are a number of web links to different pieces of guidance and information which have been referred to or are relevant to the cases included in the bulletin.  It is, however, very much a selection and is not intended to be a comprehensive review of all relevant documents.

Command and Control

ACPO (2009) Guidance on Command and Control.  Wyboston: NPIA

ACPO (2009) Guidance on Command and Control (pdf 430k)
This guidance is aimed at all police officers who perform a command function and outlines common language, systems and processes and key principles for managing both planned operations and spontaneous incidents at a local level.

Incident management

ACPO (2007) Practical advice on critical incident management.  London: NPIA
http://www.acpo.police.uk/asp/policies/Data/critical_incident_management_17x08x07.pdf
Guidance provides Chief Officers with a range of strategies for developing protocols and procedures to help forces to prepare for, identify and manage critical incidents.

HMIC (2007) Beyond the call: HMIC Thematic Report.
http://www.hmic.gov.uk/SiteCollectionDocuments/Thematics/THM_20070301.pdf
The second phase of HMIC’s inspection on contact management, Beyond the Call, focuses on incident management.

Call handling

ACPO (2005) National Call Handling Standards
http://police.homeoffice.gov.uk/publications/police-reform/natcall_bkmrk.html
This ACPO document sets out common definitions for emergency calls and call grading and lays down response times.

Vulnerable people

HMIC (2008) Protecting Vulnerable People.
http://inspectorates.homeoffice.gov.uk/hmic/docs/pvp-lessons-learned-report-07?view=Binary
In 2007 Her Majesty’s Inspectorate of Constabulary (HMIC) inspected arrangements by Police Forces for protecting vulnerable people.  The inspection focussed on four different areas of vulnerability: child protection (the investigation and prevention of child abuse); domestic abuse (previously termed domestic violence); public protection (the management of sexual offenders, violent offenders and potentially dangerous persons); vulnerable missing persons.  This document, which is available on HMIC’s website, details lessons learned from the inspection of forces

ACPO (2008) Guidance on investigating domestic abuse.  Wyboston: NPIA
www.acpo.police.uk/asp/policies/Data/Domestic_Abuse_2008.pdf
This guidance provides the Police Service with detailed information relating to the investigation and policing of domestic abuse cases.

NPIA missing persons bureau
www.npia.police.uk/en/10200.htm
The Missing Person Bureau aims to improve missing persons investigations and the police response.  Further information can be found on the NPIA website

Firearms

Manual of Guidance on the management Command and Deployment of armed officers
http://www.npia.police.uk/en/13618.htm
Guidance on police use of firearms detailing appropriate use of tactical options, and firearms and related equipment accepted by ACPO as suitable for operational use.